SANDALS
The Como Bow Slide
$38.00
A slide sandal finished with an oversized bow detail across the upper.
- Slide silhouette
- Oversized bow detail across the upper
- Available in Bianco, Rosa, Rosso, Noir, and Verde
Complimentary worldwide shipping — every Emperielle order ships free, fully tracked, door-to-door.
Processing time
Each piece is dispatched within 3–5 business days from our overseas fulfillment partners. You'll receive a tracking link by email as soon as your order is on its way.
Delivery windows
- United States: 7–14 days
- United Kingdom: 8 days
- Canada, Australia & rest of world: 12 days
Delivery windows are estimates and begin once your order ships. Times may extend during peak seasons, holidays, or unexpected customs delays. We'll keep you updated if anything affects your order.
Tracking
Every order is fully tracked door-to-door. Your tracking link arrives by email the moment your order ships, and updates the entire journey through to delivery. Check any order at our tracking page.
Returns
We accept returns within 14 days of delivery on unworn pieces in original condition with tags attached. Buyers cover return shipping. Once the return is received and inspected, refunds are issued to the original payment method within 5–7 business days.
For hygiene reasons, the following cannot be returned: final sale items, swimwear, and pierced jewelry.
30-day quality guarantee
If a piece arrives damaged, defective, or different from what you ordered, we'll make it right at no cost to you. Send us a photo within 48 hours of delivery and we'll arrange a free replacement or refund — including return shipping, on us.
Damaged or missing items
Email support@emperielle.com within 48 hours of delivery with your order number and a clear photo of the issue. We respond within 24 hours, Monday through Friday.
Lost packages
If your tracking hasn't updated in 10+ days or shows the package was lost in transit, reach out and we'll open an investigation with the carrier. If the package can't be recovered, we'll send a free replacement.
Customs & duties
Orders to most countries arrive with no additional fees. Some destinations may charge import duties or taxes at delivery — these are set by your local government and are the customer's responsibility. Contact your local customs office for specific rates.
Questions?
Email support@emperielle.com — we reply within 24 hours, Monday through Friday.
Full details on our shipping policy.
Our Promise
We want you to love what you ordered. If something isn't right, we're here to help — just reach out and we'll take care of you.
Size Exchanges
Ordered the wrong size? Email support@emperielle.com within 7 days of delivery with your order number and we'll issue store credit for the full value of your item — no need to ship anything back. Use the credit to reorder your correct size right away. Limited to one size-credit request per order.
Final Sale (Non-Returnable)
All items are final sale except for the size-exchange credit above or a damaged/defective/wrong item claim (see below). This includes:
- Swimwear, bikinis, and one-piece swimsuits (hygiene reasons)
- Jewelry and accessories (sunglasses, hats, bags)
- Items marked Final Sale or purchased on clearance
- Returns for reasons other than sizing (change of mind, style, color preference, etc.)
- Items damaged through normal wear or improper care
Damaged, Defective, or Wrong Item
If your order arrives damaged, defective, or isn't what you ordered, email support@emperielle.com within 72 hours of delivery with a photo or short video and your order number. We'll make it right with a replacement or full refund — no need to ship anything back. This is the fastest way to get sorted, so always reach out before leaving a review or opening a dispute.
How To Request A Store Credit
Email support@emperielle.com within 7 days of delivery with your order number and the reason for your request. Our team will confirm and issue your store credit within 24–48 hours.
Cancellations & Changes
Need to change or cancel? Email us within 12 hours of ordering and we'll do our best. After that, your order is already being prepared for shipment and may not be able to be changed.
Refund Exceptions
Shipping costs are non-refundable. Delays caused by customs or carriers — on their own — are not grounds for a refund, but we'll always help track your order until it arrives. Orders refused at delivery or returned due to an incorrect address provided by the customer may be refunded minus shipping costs once the package is received back.
Questions?
Email support@emperielle.com — a real person replies within 24 hours, Monday–Friday. We genuinely want to help.
Full details on our refund policy.
For best fit, refer to the size guide on this page. When between sizes, we recommend sizing up for a relaxed fit.
Ordered the wrong size? We issue store credit for the full value within 7 days of delivery, and you keep the piece. See our refund policy.
